Privacy Policy

Effective Date: 08/13/2024

At Meldy Care, we respect and prioritize your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our services, including our website and programs.

1. Information We Collect

  • Personal Information: When you enroll in our programs, request information, or contact us, we may collect personal details such as your name, contact information, address, date of birth, and emergency contacts.
  • Health Information: To provide appropriate care, we may collect health-related information, including medical history, allergies, and dietary needs.
  • Payment Information: For billing and payment purposes, we may collect financial details such as credit card information and billing addresses.
  • Technical Information: We may collect data about your interaction with our website, including IP address, browser type, and browsing behavior, using cookies and similar technologies.

2. How We Use Your Information

  • Providing Services: We use your personal and health information to deliver our care programs and services tailored to your needs.
  • Communication: We may use your contact information to send important updates, newsletters, and other communications related to our services.
  • Billing and Payments: Your payment information is used to process transactions and manage billing.
  • Improvement and Personalization: Technical information helps us improve our website, services, and user experience.
  • Legal Compliance: We may use or disclose your information to comply with legal obligations or protect our rights and the safety of our clients.

3. Information Sharing and Disclosure

  • With Service Providers: We may share your information with trusted service providers who assist us in operating our business, such as payment processors or IT services.
  • With Healthcare Providers: To ensure continuity of care, we may share relevant health information with healthcare professionals involved in your care.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a court order or to protect the safety and rights of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Choices and Rights

  • Access and Update: You have the right to access and update your personal information. Please contact us if you need to make changes.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.
  • Cookies: You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

6. Children’s Privacy

Meldy Care does not knowingly collect personal information from children under the age of 13 without parental consent. If we learn that we have collected such information without consent, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Thank you for trusting Meldy Care with your personal information. We are committed to protecting your privacy and providing a secure, caring environment for all.